8 hour Late Cancel/No Show Policy
Considering cancelling your ride or not showing? The following is the cancellation/no show policy. We have this policy because WE BELIEVE IN ACCOUNTABILITY IN ONE'S GOAL PURSUITS TOWARDS PERSONAL CARE as well as WE KNOW PEOPLE PLAN THEIR TIME AROUND THEIR RIDE AND WAITLIST SCHEDULE . We value other people's time as it is our most precious commodity.
The Powerhouse has an 8 hour Late Cancel/No Show Policy which requires which all members to cancel at least 8 hours prior to the start of class. Failure to do so cancel within the 8 hour window will result in a $10 charge to your account. If you have a legitimate emergency, please contact us at firstname.lastname@example.org and we may not charge your account depending on the circumstance and the number of no shows and late cancels that are on your account. We believe our members enjoy the accountability and respectful community that this policy encourages.